Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.
Last updated: January 2025
Personal Information
- Name, email address, and phone number
- Passport information for international bookings
- Payment and billing information
- Travel preferences and special requirements
- Emergency contact information
Automatically Collected Information
- IP address and browser information
- Website usage patterns and preferences
- Device information and operating system
- Cookies and similar tracking technologies
- Process and manage your tour bookings and reservations
- Communicate with you about your trips and services
- Provide customer support and respond to inquiries
- Send promotional materials and travel updates (with consent)
- Improve our website and services based on usage patterns
- Comply with legal requirements and protect our business
- Process payments and prevent fraudulent transactions
We use cookies and similar technologies to enhance your browsing experience and analyze website traffic.
Types of Cookies We Use:
- Essential Cookies: Required for website functionality
- Analytics Cookies: Help us understand website usage
- Marketing Cookies: Used for personalized advertising
- Preference Cookies: Remember your settings and preferences
You can control cookie settings through your browser preferences. However, disabling certain cookies may affect website functionality.
We do not sell your personal information. We may share your information with:
- Service Providers: Hotels, transport companies, and local guides
- Payment Processors: Secure payment processing services
- Legal Authorities: When required by law or to protect our rights
- Business Partners: Trusted partners who help deliver our services
All third parties are required to maintain the confidentiality of your information and use it only for specified purposes.
We implement appropriate security measures to protect your personal information:
- SSL encryption for all data transmission
- Secure servers and regular security updates
- Limited access to personal information by authorized personnel
- Regular security audits and monitoring
- Secure payment processing through certified providers
You have the right to:
- Access and review your personal information
- Correct inaccurate or incomplete information
- Request deletion of your personal information
- Opt-out of marketing communications
- Request data portability
- Lodge a complaint with data protection authorities
If you have questions about this privacy policy or want to exercise your rights, contact us:
We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the "Last updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.